Privacy Policy

Epic Digital · Effective date: October 16, 2026

This Privacy Policy explains how Epic Digital ("Epic Digital," "we," "us") collects, uses, and shares information when you visit getepicdigital.com or book.getepicdigital.com (the "Sites"), contact us, or use our services. By using the Sites, you agree to this policy.

1. Information We Collect

  • Information you give us: name, email address, phone number, business name, and anything else you enter in our booking or contact forms, emails, or calls.
  • Client information: if you become a client, billing details (processed by Stripe; we do not store full card numbers), business details, account logins you share with us, and information about your customers that flows through the systems we manage for you.
  • Automatically collected information: IP address, browser and device type, pages viewed, referring URLs, and similar data collected through cookies, pixels, and analytics tools.
  • Messaging information: your phone number, SMS opt-in consent records, and message history.

2. How We Use Information

  • To schedule and hold demo calls and respond to inquiries.
  • To provide our services: websites, Google Business Profile management, local SEO, review generation, lead text-back, automated SMS follow-up, and reporting.
  • To send appointment reminders, service updates, and (with your consent) text messages.
  • To process payments and manage accounts.
  • To measure and improve the Sites and our advertising.
  • To comply with law and protect our rights.

3. How We Share Information

We do not sell your personal information. We share information only with service providers who help us run our business, under obligations to protect it, including:

  • GoHighLevel / LeadConnector – CRM, forms, booking, and messaging
  • Google – Calendar, Meet, analytics, and Business Profile
  • Stripe – payment processing
  • Meta – advertising and the Meta Pixel
  • Wistia – video hosting
  • Hosting, email, and SMS carriers/providers needed to deliver our services

We may also disclose information if required by law, to protect rights or safety, or in connection with a merger, acquisition, or sale of assets.

SMS privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking

We and our partners (such as Google and Meta) use cookies, pixels, and similar technologies to keep the Sites working, remember preferences, analyze traffic, and measure and personalize ads. You can block or delete cookies in your browser settings; some features may not work without them. You can also manage ad preferences through Google and Meta account settings.

5. Data Retention

We keep personal information as long as needed for the purposes above, including providing services, meeting legal, tax, and accounting obligations, and resolving disputes. Then we delete or anonymize it.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights and Choices

  • Access, correction, deletion: you may ask to see, correct, or delete your personal information.
  • Opt out of marketing: use the unsubscribe link in emails, or reply STOP to any text message.
  • California residents (CCPA/CPRA): you have the right to know what personal information we collect, use, and disclose; to request deletion or correction; to opt out of the sale or sharing of personal information; and not to be discriminated against for exercising these rights. We do not sell personal information. Where our use of advertising cookies may be considered "sharing," you can opt out by contacting us or adjusting your cookie settings.
  • Residents of other states may have similar rights under local law.

To make a request, email [email protected]. We may need to verify your identity before responding. You may use an authorized agent.

8. Children's Privacy

The Sites and services are intended for businesses and adults. We do not knowingly collect information from children under 13 (or under 16 where applicable). If you believe a child has given us information, contact us and we will delete it.

9. Changes to This Policy

We may update this policy from time to time. The new version will be posted here with an updated effective date. Continued use of the Sites means you accept the changes.

10. Contact Us

Epic Digital
Email: [email protected] Websites: getepicdigital.com · book.getepicdigital.com